Seasonal Retail Associate - East Hampton (f/m/d)

Clienteling & Customer Care

New York, US

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Operations team we are searching for a Seasonal Retail Sales Associates to be based in our pop - up in East Hampton. 

WHAT YOU WILL DO

 

  • Act as the point of contact and ambassador to Mytheresa’s top clients

  • Increase spend of individuals and develop customer loyalty through understanding customer’s style needs: identify sale opportunities for requested items, suggest additional pieces to their taste from weekly uploads and curate weekly emails to customers with recommendations based on their shopping behaviour and preferences

  • Develop one-to-one client relationships through regular communications, and refer to individual’s order/ returns histories to enhance understanding of client base

  • Grow spend of existing clients – ideally ensure that sales leads are identified,  prioritized and executed

  • Assist management with basic store opening and closing procedures such as cycle counts and / or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested

  • Comply with all company policies and procedures

  • Maintain an environment where all associates are treated fairly and with dignity and respect

 

WHO YOU ARE

 

  • 1-2 years of work experience in a similar position, preferred in the field of luxury fashion, ideally in e-commerce

  • Proven record of being a self-starter

  • Be passionate about our customers – have a true service and 'roll-up-the sleeves' mentality

  • Love for fashion and technology

  • Enthusiastic, innovative and creative

  • Sales-driven

  • Fluent in written and spoken English and ideally one other language

  • Organized and detail oriented

  • Great communicator 

  •  Ability to be mobile on the sales floor for extended periods of time

  • Must be availalbe from June 30, 2024 - August 18, 2024

  • Must be available Thursday - Sunday from 10:30 AM - 6:00 PM

  • The hourly rate for this position is $25 per hour.

 

 

WHAT WE OFFER

  • Paid time off
  • Special leave of absence
  • Language and e-learning courses
  • Staff discount of up to 30%
  • Discounted membership for selected sports platforms & gyms
  • Access to LinkedIn Learning
  • Medical & dental insurance
  • Life insurance
  • Long-term disability insurance
  • Medical leave family coverage
  • Social Day

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.