Supervisor - Returns (f/m/d)

Logistics & Transportation

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Return Departement we are searching for a Supervisor - Returns (f/m/d) to be based in our warehouse in Heimstetten.



  • Motivation and development of the team
  • Staff planning of the department 
  • Participation in preparing work instructions
  • Ensuring a smooth flow of incoming goods process with the team
  • Responsible for a smooth collaboration with suppliers 
  • Continuous optimization of work processes for an increase in efficiency
  • Strong collaboration with other departments (e.g. Warehouse, Incoming Goods, Customer Care) 
  • Active cooperation within logistics-related projects 




  • Completed training e.g. in the field of warehouse logistics, retail or wholesale trade
  • First experience in team management and a strong sense of teamwork 
  • Excellent verbal and written knowledge of English as well as very good German
  • Assertiveness, organizational and diplomatic skills, communication ability and very good social manners
  • Flexibility, Hands-On-Mentality and resistance to stress 
  • Solid working knowledge of MS Office, experience with ticketing and ERP systems preferred 



  • Up to 32 days of holiday, depending on the length of service, starting with 28 days
  • Language & e-learning courses
  • Staff discount
  • Company pension scheme
  • Discounted membership for selected sports platforms & gyms
  • Sodexo restaurant pass
  • Free daily supply of hot drinks and fresh fruit
  • Relaxation room and outdoor areas for a relaxing break
  • Attractive "Refer a Friend" referral programme


At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.