Junior Manager Customer Analytics (f/m/d)

Performance Marketing & Customer Analytics

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Customer Analytics and Insights team we are searching for a Junior Manager Customer Analytics (f/m/d) to be based in our Munich office.

WHAT YOU WILL DO

  • Analyzing customer data to derive customer insights and identify business actions
  • Planning, implementation, coordination, and monitoring of the right customer targeting for MYT cross-channel communication
  • Evaluating customer marketing campaigns to derive marketing action proposals
  • Defining customer analytics logics and KPIs together with the customer analysts and communicating those logics to non-data stakeholders across business units
  • Working closely with our Customer Experience, Retail, E-Mail Marketing; Online Marketing and Shop Management teams

 

WHO YOU ARE

  • University degree in business, economics, communications, or similar background
  • Analytical mindset paired with strategic thinking
  • Result driven and high standards in quality and precision
  • Very good Excel and PowerBI skills
  • Passion for customer-centric business decisions in digital environments
  • Good project management skills, first experience using CRM tools and project management tools
  • Very good communication skills and ability to translate data into business actions
  • Business fluent in English

WHAT WE OFFER

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days
  • Mobile office with up to 40% of your total contracted hours (job and position permitting)
  • 10 days/year of mobile office abroad in EU-countries (job and position permitting)
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Company pension scheme
  • Discounted membership for selected sports platforms & gyms
  • Discounted travel card 
  • Access to LinkedIn Learning
  • Individual support on mental health & well-being (e.g. compatibility work and family life) 
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.