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IT Application Administrator (f/m/d)

Technology

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our IT Support & Endpoint Engineer team we are searching for a IT Application Administrator (f/m/d) to be based in our Munich office.

WHAT YOU WILL DO

  • Provide onsite 1st & 2nd level support via Jira Service Management; collaborate across teams and meet SLAs.

  • Install, configure, and maintain printers/scanners; administer IP print servers, queues, and drivers.

  • Administer Active Directory & Group Policy (Gruppenrichtlinien): user/group lifecycle and workstation policies.

  • Manage Microsoft 365 and Google Workspace users, groups, licenses, and basic service support.

  • Package, deploy, and patch applications; manage endpoints with Baramundi (or similar) and maintain inventories.

  • Perform first‑line network diagnostics (LAN/WAN/VLAN, DNS/DHCP, Wi‑Fi, VPN, routing/switching) and coordinate with vendors.

  • Automate & document with PowerShell; analyze root causes, create KB/runbooks in Confluence, and follow ITIL processes.

WHO YOU ARE

  • 3+ years in IT support (1st & 2nd level) using Jira Service Management & Confluence in SLA‑driven environments.
  • 1–3 years hands‑on with printers/scanners and IP print servers (drivers, queues, server‑side config).
  • Strong Active Directory & Group Policy (Gruppenrichtlinien) skills; user/group lifecycle; Microsoft 365 & Google Workspace admin.
  • Solid networking fundamentals: LAN, WAN, VLAN, routing/switching, DNS/DHCP, TCP/IP, VPN.
  • Endpoint & software deployment; endpoint management (Baramundi preferred; Intune/SCCM/Jamf a plus).
  • Proficient in PowerShell for automation and reporting.
  • Excellent communication in German & English; team‑oriented; working knowledge of ITIL; strong documentation & root‑cause analysis.

WHAT WE OFFER

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days
  • Mobile office with up to 20% of your total contracted hours (job and position permitting)
  • 10 days/year of mobile office abroad in EU-countries (job and position permitting)
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Company pension scheme
  • Discounted membership for selected sports platforms & gyms
  • Discounted travel card
  • Access to LinkedIn Learning
  • Individual support on mental health & well-being (e.g. compatibility work and family life) 
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Apply now »