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Conversion Manager (f/m/d)

Shop Management

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

The shop management team works to achieve the best user experience for our customers. Constantly testing new features and optimizing performance allows this team to create personalized content. Data analysis and creative thinking are key strengths for this team.

 

To support our international team we are currently searching for a full-time employee as Conversion Manager (f/m/d) based in our office in Munich.

 

YOUR RESPONSIBILITIES:

 

  • Become part of the Shop Management team and be responsible for identifying user needs and motivation, as well as independently developing user guidance concepts for all our Digital Web Applications

  • Be responsible for a smooth and successful 360° customer journey starting from the online marketing channel until the checkout through all our mytheresa digital products

  • Take action in creating test hypotheses, concepts, scribbles, mockups & interactive prototypes for all digital products to improve the customer journey and identify problematic funnels

  • Aggregate data and create dashboards from multiple sources and analyse online user behaviour, conversion data, customer journeys, and marketing channels

  • Join the transformation of the 360° customer journey on improving existing and creating new customer touch points

  • Bring your hypothesis to live by creating and leading CRO experiments projects along the complete customer journey with well executed and planned A/B tests

 

 

YOUR QUALIFICATIONS:

 

  • You have at least 2 years of relevant professional experience in conversion optimization, web analytics and A/B testing

  • Successfully completed a Bachelor or higher degree in technical,  commercial studies or comparable education

  • You are passionate about evaluating and solving problems with attention to detail

  • Hands-on, service-oriented, and customer-driven person

  • Excellent feeling for mobile usability and user interaction, customer journeys, and analytical understanding of e-commerce KPIs

  • Experience with wireframe tools, prototyping tools and other design programs (e.g. Adobe Photoshop, Axure, Balsamiq, Adobe XD, Figma and similar)

  • Strong written and verbal communication skills

  • Experience with JIRA and Confluence is a plus

  • Fluent in English



 

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.