Client Advisor (f/m/d)

Mytheresa Store

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Team we are searching for a Client Advisor (f/m/d) to be based in our Mytheresa store in Munich.

WHAT YOU WILL DO 

  • Provide expert service to our discerning national and international customers
  • Offer professional advice with the aim of not only meeting but exceeding customer expectations
  • Build long-term customer relationships
  • Represent our company with the right manner of expression, brand knowledge and customer focus
  • Work as part of a team to achieve the store’s goals together

 

WHO YOU ARE 

  • Enthusiastic and flexible with a passion for luxury fashion
  • Excellent communication skills with a strong customer focus
  • Strong ability to work in a team, ideally gained in a retail environment
  • Good English skills are desirable; additional language skills are welcome (e.g. Arabic, Chinese or Russian)
  • Relevant professional experience in the luxury or high-end retail sector is an advantage

WHAT WE OFFER

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Company pension scheme
  • Discounted membership for selected sports platforms & gyms
  • Discounted travel card & shuttle service
  • Access to LinkedIn Learning
  • Individual support on mental health & well-being (e.g. compatibility work and family life)
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.