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Analyst - Customer Analytics (f/m/d)

Performance Marketing & Customer Analytics

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Customer Analytics team we are searching for a Analyst - Customer Analytics (f/m/d) to be based in our Munich office.

WHAT YOU WILL DO

  • Be the go-to expert for customer analytics and customer behavior models
  • Create accessible, relevant, and actionable reports and dashboards, using multiple sources of data.
  • Guide decision-making by providing strategic, action-orientated customer insights, highlighting potential business opportunities and risks.
  • Take a leading role in the analytics team, championing best practices in advanced analytics, challenging the status quo, and advocating the use of data in decision-making across business stakeholders.
  • Develop collaborative relationships with your business stakeholders and a deep understanding of their business areas, enabling you to develop hypotheses and make relevant, credible recommendations based on data-driven customer insights.
  • Be a stakeholder to the data platform team, working collaboratively to develop a platform suitable for your analytical needs.

 

WHO YOU ARE

  • At least three years experience in a (customer) analytics or data science role in a digital environment, ideally in e-commerce or fashion, with a demonstrable track record in influencing and delivering business impact using data analyses and behavioral modellings
  • Must have an advanced working knowledge of SQL, including data blending and manipulation, query optimization, stored procedures, execution plans and ETL integration
  • Must have experience in customer behavioral predictive modellings (Python, R).
  • Experience using Tableau and PowerBI a plus
  • Experience working in a big-data environment with large, complex, and variously sourced data sets.

WHAT WE OFFER

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days
  • Mobile office with up to 40% of your total contracted hours (job and position permitting)
  • 10 days/year of mobile office abroad in EU-countries (job and position permitting)
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Company pension scheme
  • Discounted membership for selected sports platforms & gyms
  • Discounted travel card
  • Access to LinkedIn Learning
  • Individual support on mental health & well-being (e.g. compatibility work and family life) 
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Apply now »