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(Senior) Analyst Customer Analytics (f/m/d)

Performance Marketing & Customer Analytics

Munich, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Analytics & Insights team we are searching for a (Senior) Analyst Customer Analytics (f/m/d) to be based in our Munich office.

WHAT YOU WILL DO

  • Be the go-to expert for customer analytics and customer behavior models
  • Create accessible, relevant, and actionable reports and dashboards, using multiple sources of data
  • Guide decision-making by providing strategic, action-orientated customer insights, highlighting potential business opportunities and risks
  • Take a leading role in the analytics team, championing best practices in advanced analytics, challenging the status quo, and advocating the use of data in decision-making across business stakeholders
  • Develop collaborative relationships with your business stakeholders and a deep understanding of their business areas, enabling you to develop hypotheses and make relevant, credible recommendations based on data-driven customer insights
  • Be a stakeholder to the data platform team, working collaboratively to develop a platform suitable for your analytical needs

 

WHO YOU ARE

  • 5+ years in customer analytics or data science in digital/e-commerce, with proven impact through data analysis and behavioral modeling
  • Advanced SQL skills (data blending, query optimization, stored procedures, ETL); experience with Databricks and big-data environments a plus
  • Strong expertise in predictive modeling (Python/R); Tableau/PowerBI experience beneficial
  • Highly analytical, customer-focused mindset with passion for problem-solving and continuous learning
  • Excellent communication and presentation skills, able to translate complex insights for stakeholders up to C-level
  • Degree in a quantitative field (Computer Science, Mathematics, Statistics, Data Science, Physics) or equivalent industry experience

 

WHAT WE OFFER

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days
  • Mobile office with up to 20% of your total contracted hours (job and position permitting)
  • 10 days/year of mobile office abroad in EU-countries (job and position permitting)
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Company pension scheme
  • Discounted membership for selected sports platforms & gyms
  • Discounted travel card
  • Access to LinkedIn Learning
  • Individual support on mental health & well-being (e.g. compatibility work and family life) 
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Apply now »