Size & Fit Specialist (f/m/d)
Creative
Milan, IT
To support our team we are searching for a Size & Fit Specialist (f/m/d) to be based in our Milan office.
WHAT YOU DO
- Work closely on-set with the stylist and photographer daily, ensuring each item is shot in the correct size and represented correctly in terms of Size and Fit
- Provide accurate and engaging fit information to the customer through the Size and Fit copy, adding relevant notes to the company system using the Size and Fit guidelines
- Analyse weekly return reports, making sure all information provided on the website is accurate and helpful, and update the live Size and Fit copy accordingly
- Coordinate refit sessions as required
- Represent the size & fit team in model casting sessions, selecting models which will best showcase the fit of the clothes
- Respond to size and fit related queries from customer care, personal shopping and wider business teams
- Support the team with the day to day upload process by carrying out any ad-hoc duties necessary
WHO YOU ARE
- Previous experience in Size & Fit is required
- A genuine interest and knowledge of garment sizing and product fit is a must, as is the ability to communicate this accurately and articulately to customers and other teams within the business
- Able to illustrate extensive understanding of technical garment issues affecting the fit
- English skills, verbal and written, are mandatory
- Ability to work as part of a team and autonomously
- Confident to liaise with a variety of departments and colleagues
WHAT WE OFFER
- Up to 37 days of holiday (including ROL and festivita’ abolite), depending on the length of service, starting with 33 days
- Language & e-learning courses
- Staff discount of up to 30%
- Ticket restaurant
- Access to LinkedIn Learning
- Discounted membership for selected sports platforms & gyms
- Individual support on mental health & well-being
- Social Day
- Employee Share Purchase Plan