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Payments Specialist (f/m/d)

Corporate & Business Functions

Milan, IT

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences.

To support our team we are searching for a Payments Specialist (f/m/d) to be based in our Milan office.

WHAT YOU WILL DO

  • Owning the effectiveness and optimization of our consumer-facing payment solutions across multiple storefronts.
  • Managing day-to-day relationships with payment service providers and other key partners.
  • Collaborating closely with internal teams — including business, tech, operations, customer care, legal, and product — to implement new payment options and features.
  • Supporting and executing projects around payment area through data-driven analysis and insights.
  • Preparing business cases and presentations to guide strategic decisions for senior management.
  • Monitoring and reporting on key payment KPIs, including authorization rates, cost efficiency, and overall performance

WHO YOU ARE

  • Minimum 2+ years of relevant experience in online consumer payments, eCommerce, consulting, or with a payment service provider.
  • Exposure to consumer payment methods (e.g., credit cards, wallets, Buy Now Pay Later solutions) is highly valued.
  • Strong project management skills with a hands-on, results-driven mindset.
  • Analytical thinker with strong data and reporting skills.
  • Proficiency in MS Office (Excel/PowerPoint required); familiarity with Power BI or data visualization tools is a plus.

WHAT WE OFFER

  • Up to 37 days of holiday (including ROL and festivita’ abolite), depending on the length of service, starting with 33 days
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Ticket restaurant
  • Access to LinkedIn Learning
  • Discounted membership for selected sports platforms & gyms
  • Individual support on mental health & well-being 
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Apply now »