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Junior Client Support Manager (f/m/d)

Technology

Leipzig, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

As an e-commerce company, technology is the key component connecting our customers with our products. The Mytheresa shopping experience is defined by innovative technology that is developed in-house to meet the unique needs of our consumers. We pride ourselves on building a cutting-edge commerce platform with the necessary infrastructure to perform all internal processes.


To support our international team we are currently searching for a full-time employee as Junior Client Support Manager (f/m/d) based in our office in Leipzig.

 

YOUR RESPONSIBILITES

 

  • Lifecycle management of hardware, operating systems, drivers, firmware and applications.
  • You will support clients (Mac and Windows, iOS), provision hardware for new employees, and configure, test, and hand over hardware to future colleagues.
  • User training for operation and handling of IT components
  • Work closely with the Applications & Support team
  • Participation in the development of new projects which are evaluated in collaboration with other departments
  • Entry into the responsibility of individual systems
     

YOUR QUALIFICATIONS

 

  • Completed vocational training as an IT specialist for system integration or a comparable degree. Lateral entry is possible with suitable previous knowledge
  • Knowledge of the management tools Baramundi and Jamf Pro is an advantage
  • Ideally first experience in the administration of macOS as well as iOS
  • Experience with CLI and Shell is an advantage 
  • Sociability, ability to work in a team and reliability
  • Broad interest in the field of IT, flexibility in terms of content
  • Good knowledge of German, English is a plus

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.