Client Support Manager (f/m/d)

Technology

Leipzig, DE

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our IT Client Support team we are searching for a Client Support Manager (f/m/d) to be based in our warehouse in Leipzig.

WHAT YOU WILL DO

Responsibility for the smooth functionality of the client landscape at our logistics site in Leipzig (Windows, MacOSX, iOS)
Working closely with the client management team at the Aschheim headquarters
Ensuring a successful onboarding experience for new employees
Managing and receiving more complex requests from other departments
Technical leadership and prioritization within the on-site team
Independent planning and implementation of internal projects in the IT area (also cross-departmental)
Process simplification, process optimization, process documentation

WHO YOU ARE

At least 3 years of professional experience in the field of IT administration / support
Good knowledge or qualification in the administration of Microsoft products
Knowledge of common notebook models in the business sector
First experience in Mobile Device Management solutions (MDM)
You find innovative solutions and like to help your colleagues with technical questions
Be a team player and enjoy your work and create a pleasant working atmosphere
Independent, reliable and accurate way of working
Very good written and spoken German, English is a plus

WHAT WE OFFER

Up to 32 days of holiday, depending on the length of service, starting with 28 days
Language & e-learning courses
Staff discount
Discounted meals
Company pension scheme
Discounted membership for selected sports platforms & gyms
Free local transport
Individual support on mental health & well-being (e.g. compatibility of work and family life)

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Apply now »