Junior User Experience Manager
Barcelona, ES
To support our User Experience team we are searching for a Junior User Experience Manager to be based in our Barcelona office.
YOUR RESPONSIBILITIES:
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Become part of the Onsite Management team and be responsible for identifying user needs and motivation, as well as independently developing user guidance concepts for all our Digital Web Applications.
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Be responsible for creating concepts, scribbles, mockups & interactive prototypes for all our digital products and bring your market overview of developments & trends to the team.
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Leverage collaboration with web analytics, product management, and design teams to transform digital products into unique shopping experiences.
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Be responsible for developing and improving our internal digital products such as (CMS, Backoffice, or Returns Platform).
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Conduct regular user surveys as well as usability tests, identify the needs of our customers, and derive improvement actions Based on the results therefrom.
YOUR QUALIFICATIONS:
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At least one year of professional experience in conceptual design, user experience, usability, or conversion optimization, preferably in an agency environment.
- Experience with wireframe and prototyping tools and other design programs (e.g. Figma, Adobe Photoshop, Axure, Balsamiq, Adobe XD, or similar).
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Eager to learn and broaden your knowledge continuously.
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Hands-on, service-oriented, and customer-driven person.
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Strong written and verbal communication skills in English.
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Excellent feeling for mobile usability and user interaction, customer journeys, and analytical understanding of e-commerce KPIs.
WHAT WE OFFER
- Up to 32 days of holiday, depending on the length of service, starting with 28 days (excluding public holidays and weekends)
- Mobile office with up to 20% of your total contracted hours (job and position permitting)
- 10 days/year of mobile office abroad in EU-countries (job and position permitting)
- Language & e-learning courses
- Staff discount of up to 30%
- Flexible remuneration benefits (ticket restaurant, ticket transport and ticket child care (guardería))
- Discounted membership for selected sports platforms & gyms
- Private health insurance
- Access to LinkedIn Learning
- Individual support on mental health & well-being
- Social Day
- Employee Share Purchase Plan