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Junior User Experience Manager (f/m/d)

Performance Marketing & Customer Analytics

Barcelona, ES

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

To support our Shop Management team we are searching for a Junior User Experience Manager (f/m/d) to be based in our Barcelona office.

WHAT YOU WILL DO

 

  • Become part of the Shop Management team and be responsible for identifying user needs and motivation, as well as independently developing user guidance concepts for all our Digital Web Applications.
  • Be responsible for creating concepts, scribbles, mockups & interactive prototypes for all our digital products and bring your market overview of developments & trends to the team.
  • Join the transformation of the 360° customer journey on customer touchpoints and develop comprehensive user experiences.
  • Leverage collaboration with web analytics, product management, and design teams to transform digital products into unique shopping experiences.
  • Be responsible for developing and improving our internal digital products such as (CMS, Backoffice, or Returns Platform).
  • Conduct regular user surveys as well as usability tests, identify the needs of our customers, and derive improvement actions Based on the results therefrom.

 

WHO YOU ARE

 

  • Completed studies or training in a relevant field.
  • At least one year of professional experience in conceptual design, user experience, usability, or conversion optimization, preferably in an agency environment.
  • Experience with current web technologies.
  • Hands-on, service-oriented, and customer-driven person.
  • Strong written and verbal communication skills in English.
  • Excellent feeling for mobile usability and user interaction, customer journeys, and analytical understanding of e-commerce KPIs.
  • Experience with wireframe and prototyping tools and other design programs (e.g. Figma, Adobe Photoshop, Axure, Balsamiq, Adobe XD, or similar).

WHAT WE OFFER

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days (excluding public holidays and weekends)
  • Mobile office with up to 40% of your total contracted hours (job and position permitting)
  • 10 days/year of mobile office abroad in EU-countries (job and position permitting)
  • Language & e-learning courses
  • Staff discount of up to 30%
  • Flexible remuneration benefits (ticket restaurant, ticket transport and ticket child care (guardería))
  • Discounted membership for selected sports platforms & gyms
  • Private health insurance
  • Access to LinkedIn Learning
  • Individual support on mental health & well-being 
  • Social Day
  • Employee Share Purchase Plan

 

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Apply now »