Quality Assurance and Returns Coordinator (f/m/d)

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

Your responsibilities:

  • Processing and assessment of returns and customer complaints
  • Quality Assurance of the returned items
  • Registration and processing of the returns in the ERP System
  • Preparation of the products for the Warehouse
  • Close cooperation with the Customer Care and the Shipping Team

Your qualifications:

  • Relevant professional experience in the sector
  • Pleasure in dealing with high quality products
  • Sensitivity and responsibility for premium goods and customers
  • Structured workflow, reliability, concentration and the ability to work in a team are a must have
  • Experienced in using MS Office
  • Good knowledge in German and English
At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment

We are looking forward to your expressive application via our career site.
Your contact person: Vanessa Toussaint

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