Quality Assurance and Returns Coordinator (f/m/d)Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.
- Processing and assessment of returns and customer complaints
- Quality Assurance of the returned items
- Registration and processing of the returns in the ERP System
- Preparation of the products for the Warehouse
- Close cooperation with the Customer Care and the Shipping Team
- Relevant professional experience in the sector
- Pleasure in dealing with high quality products
- Sensitivity and responsibility for premium goods and customers
- Structured workflow, reliability, concentration and the ability to work in a team are a must have
- Experienced in using MS Office
- Good knowledge in German and English
We are looking forward to your expressive application via our career site.
Your contact person: Vanessa Toussaint