Internship Customer Care (f/m/d)

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.
 

Your responsibilities:

  • Supporting the Customer Care team in their daily business.
  • Answering to customer requests (phone calls and e-mails)
  • Individual support and advice to our high fashion customers
  • Participating in projects to improve the customer journey

Your qualifications:

  • Interest and/or first experience in customer care management
  • Service-orientation is a must
  • Working computer skills required (MS-Office)
  • Excellent verbal and written knowledge of English, additional language is a plus
  • Conscientiousness when dealing with customer-data
  • Creditableness, ability to work under pressure, capacity for teamwork
  • Positive attitude and good organizational skills
At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment

We are looking forward to your expressive application via our career site.
Your contact person: Ana Carballo

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