Internship Training and Development (f/m/d) Customer Care

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

Your responsibilities:

  • Support with the implementation of onboarding and training programs
  • Assist with the design and development of presentations and training materials as needed
  • Coordinate scheduling for onboarding, training sessions and meetings
  • Arrange supplies for trainings
  • Attend training sessions to ensure smooth execution of the agenda
  • Create various forms for feedback surveys and assessments
  • Collect and analyse survey result data
  • Provide input on enhancing training assessments and other evaluation processes for required trainings 
  • Share thoughts and ideas openly; contributes to innovative culture

Your qualifications:

  • Keen interest in ecommerce as well as some previous experience in the service industry through studies or work
  • Excellent verbal and written knowledge of English, additional languages are a plus
  • High proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Ability to make connections and articulate ideas
  • Strong organizational skills and attention to detail
  • Ability to multi-task with changing priorities
  • Ability to work and problem solve
  • Maintain a positive attitude to continued learning and development
  • Bring a creative mind-set
At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment

We are looking forward to your expressive application via our career site.
Your contact person: Louisa Weißig

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