Internship Customer Care (f/m/d)Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.
- Supporting the Customer Care team in their daily business.
- Answering to customer requests (phone calls and e-mails)
- Individual support and advice to our high fashion customers
- Participating in projects to improve the customer journey
- Interest and/or first experience in customer care management
- Service-orientation is a must
- Working computer skills required (MS-Office)
- Excellent verbal and written knowledge of English, additional language is a plus
- Conscientiousness when dealing with customer-data
- Creditableness, ability to work under pressure, capacity for teamwork
- Positive attitude and good organizational skills
We are looking forward to your expressive application via our career site.
Your contact person: Ana Carballo
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