Intern Customer Experience (f/m)

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.
 

Your responsibilities:

  • Evaluate customer needs through desk research and competitor benchmark in the luxury fashion industry
  • Support of the Customer Experience team by various projects and ongoing tasks
  • Set up and conduct customer surveys with our internal research tool
  • Create presentations of customer insights on a regular basis
  • Manage smaller projects on her / his own 

Your qualifications:

  • Advanced studies in economics, business or marketing
  • Affinity for E-Commerce and Customer Centric Marketing
  • Analytical, very good Excel and advanced Powerpoint skills
  • Distinct organizing ability, independence and team player mentality
  • Quick apprehension, proactivity and a hands-on mentality
  • Attention to details and willingness to take over responsibilities
  • Very good written and oral English skills 
At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment

We are looking forward to your expressive application via our career site.
Your contact person: Tiziana Mariani

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