Customer Care & Fashion Advisor Chinese (f/m/d)
Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.Your responsibilities:
- Advisory and support services for our international premium clients concerning the order process
- Answering to customer requests (phone calls and e-mails)
- Providing best in class customer service based on a fine understanding of the nature of e-commerce business
- Continuous improvement of internal processes
- Close cooperation with our Payment, Warehouse and Shipping departments
Your qualifications:
- Native verbal and written knowledge of Mandarin and excellent verbal and written knowledge of English to support our customer
- First experience in the customer care or any other service oriented industry
- Working computer skills required (MS-Office)
- Conscientiousness when dealing with customer-data
- Creditableness, ability to work under pressure, capacity for teamwork
- Proactive, good organizational skills and time management
We are looking forward to your expressive application via our career site.
Your contact person: Louisa Weißig
Möglichkeiten erkunden
| Position | Unternehmensbereich | Standort |
|---|---|---|
| Junior App Experience Manager_in (w/m/d)
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| Customer Care & Fashion Advisor French (f/m/d)
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| App Experience Manager (w/m/d)
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| Sales Advisor (w/m/d)
München |
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| Customer Care & Fashion Advisor Arabic (f/m/d)
Barcelona |
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